Netgear SC101, Round 2

Staples gladly exchanged the faulty SC101, and re-installation was a breeze.  I uninstalled the previous version of the config software, connected the hard drives to the new toaster, plugged it in, reinstalled the config software, and I was off to the races again.  There was no need to repartition the drives, and the data was all intact.  The config tool recognized the old partitions, and the new device actually seems a little faster.  A nuisance, but Netgear and Staples both made the whole process a lot easier.